Position: Products > Telephone Recording Card > Deluxe Recording Card > CY-T4304 telephone recording card
Features:
System basic functions:
- Supports Windows 98/NT/2000/XP/2003
- With PCI thicken port, a PC can support Max 10Pcs. 40ch simultaneous recording, stably performance.
- Smart size, with software AGC function, get better voice quality, save a lot of HDD space.
- With three lightning protections, can reach to standard of telecom terminal.
- Can automatically monitor the line voltage with digital multimeter function.
- With The caller ID king tech, can get the most accurate rate of caller ID reorganization.
- 4208 and 4216 can install together in one PC and share same driver, can have 24ch simultaneous recording.
- Can monitor the conversation of all lines at the real time.
- Support three recoding modes: auto-recording (press control), sound control and manual recording (Key-control) or customization modes.
- Can list and print all the dialed-in, dialed-out and missed calls. Support the conditional inquiry and remark.
- Can record the direct line and extension line simultaneously.
- Supports auto-backup, backup to CD-ROM. Supports automatically repeat recording.
- With customer management system, the system will recognize the caller ID and auto pop-up the customer information on screen.
- Can flexible setup the start time and finish time of the recording. You can choose record for a period of time or a whole day.
- Users can fill in the phone number not to be recorded in a special list, for example, when dialing 8888,169 and 163 to access the internet the system does not record.
- Completed operation log to record all the operations.
- Can provide each user the authorization to operate the appointed line. Can setup different authorization to users of different levels. Except the superlative password of the administrator, there are user password, record inquiry password and other passwords.
- Support outward line, extension line, ISDN analog cable, output cables of the wireless interphones.
- If there is any error with the system, the system will display on screen and send e-mail the alarm information.
System Characters:
- Install and operate easily, working stable with reliable and applicable functions.
- Support 8 times compression and record in WAV format.
- Support inquire, play and monitoring via the network.
- Self-built media player can directly check and play the record.
- Original recording technology of exchanger can be used for the toll system to record each extension, so to save the hardware cost. It also can record the direct line.
- Can setup one extension to be recorded, can search extension number, username and department.
- Default multi-language: Simplified Chinese, Traditional Chinese, English, UAE and etc. Users can also add language using the language editor package.
- Support FSK/DTMF in-coming call display. When there is an in-coming call, it will display detailed information of the caller. And support seat Pop-up in LAN. Each seat can input the records of customer service.
Tech Features:
- Enhanced telephone recording card include the digital multimeter function, can automatically measure the line voltage. With "Caller ID King Tech", can get the most accurate rate of caller id recognition.
- Can monitor all lines simultaneously.
- Support three recoding modes: auto-recording (press control), sound control and manual recording (Key-control) or customization modes.
- Can list and print all the dialed-in, dialed-out and missed calls. Support the conditional inquiry and remark.
- Supports auto-backup, can backup to DVD, supports the auto repeat recording.
- With customer management system, it will auto display customer information on screen.
- Can provide each user the authorization to operate the appointed line. Can setup different authorization to users of different levels.
- Support outward line, extension line, ISDN analog cable, output cables of the wireless interphones.
- If there is any error with the system, the system will display on screen and send e-mail the alarm information.
- Original recording technology of exchanger can be used for the toll system to record each extension, so to save the hardware cost. It also can record the direct line.
Customer POP-up
- When there is an in-coming call, the system will auto Pop-Up the In-coming call number and customer information which you have setup before.
- Classify phone record of customer service, instant inner communication.
- Support SQL data base; realize data synchronization of all seat in LAN.
- Can classify and list customer name and company name, to make the operation easier.
- Support user authorization management, users of different levels can be setup different authorizations.
- Automatically filtrate the redundant characters of caller ID.
- Automatically remind VIP or Blacklist customer.
- Incoming message can be sent to the appointed PC or workgroup.
- Provide simultaneously incoming call data port for other CRM software.
Original recording technology for the exchanger (Group phone)
- Data transmission technology, combined telephone recording system and the exchanger/group phone, connect the out-going cable of telephone recording card with the exchanger, it support counting cost plus telephone accounting software and inquiry by extension phone. It can save number of telephone recording card and facility cost.
- Can work with these brands of exchanger: NEC, Siemens, PANASONIC, Nitsuko, SAMSUNG, Alcatel, Ericsson, Philips, Fujitsu, TONGLI, Shenou, YITAI, ZLTelecom, etc.
- When record the digital extension phone, if the exchanger do not output the caller ID, can gain the dialed-in and dialed-out phone number from the port which connects with the accounting software, it can solve the problem that incomplete number of audio recording.
- Recording together with accounting, if the users do not have the exchanger, can realize the direct line accounting.
Advanced network inquiry, monitoring
- Folder share mode, install the same version of telephone recording software at client computer, run Client.exe , to inquiry and play the recording file by Network Neighborhood.
- Install record WEB inquiry system, can inquiry the recording file through IE; with restrict of accessing right.
- Support real time monitoring conversation of customer service staff by network.
Requirement for the hardware:
- CPU More than P4 2.8 G
- MemoryMore than 512 MB
- Hard DiskMore than 40 GB
- An important part for the recording system is the hard disk. Which suggested more than 40 GB
|
No compression |
8 compression rate |
|
PCM |
G.729 |
|
35h /G |
280h/G |